Support
Need a hand?
Email info@darkbulb.games and we’ll get back to you. Tell us which game, your device, and, for a puzzle question, the name of the case.
Petuko
I’m stuck on a case.
Every case has exactly one solution that can be reached by reasoning alone, no guessing needed. Try marking the cells a pet can’t stand on first: one pet per row and per column rules out more than you’d expect.
Will I lose my progress if I change phones?
Without an account, progress lives only on your device. Make a free account in Settings → Account and your solved cases are kept safe and synced between your devices.
I didn’t get a sign-in code.
Check your spam folder and that the address is spelled right. Codes expire after a while, so request a new one if it’s been more than a few minutes.
How do I delete my account?
Settings → Account → Delete account. Your account and all its synced progress are removed straight away.
Coloroku
Will I lose my progress if I change phones?
Coloroku has no accounts, so your progress lives on your device. Your phone’s own backup (iCloud or Google) can bring it along to a new phone, but we can’t move it for you.
I can’t tell some colours apart.
Open Skins and pick Symbols: every colour gets its own shape, so you can play by shape alone.
How do I change the language?
Settings → Language. Coloroku speaks English, Dutch, German, French and Spanish, or follows your device.
Where are the seasonal skins?
They appear in their season: summer, autumn and Christmas. Pick one while it’s there and it stays yours for good.
See the privacy policy for what we store.